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SCHEDULE/PHASE |
TOPIC |
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| Day 1 |
Define |
Six Sigma Overview
Define Opportunity – What is important ?
Identify, prioritise, and select the improvement opportunity
Develop project team charters
Build and effective team
Identify customers and customer requirements
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| Day 2&3 |
Measure |
Measure Performance – How are we doing ?
Determine what to measure
Manage measurement
Understand variation
Evaluate the measurement system
Determine process performance
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| Day 3&4 |
Analyse |
Analyse Opportunity – What is wrong ?
Identify potential root causes
Implement comparative methods
Conduct sources of variation studies
Conduct correlation analysis
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| Day 5 |
Improve |
Introduce the Improve Phase – What needs to be done ?
Generate solutions
Rank and select best solution
Communicate solution
Implement the final solution
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Control |
Introduce the Control Phase – How do we guarantee performance ?
Develop a control plan
Implement monitoring system
Review and evaluate the results of the change
Document process changes
Close the project
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